feedback

Nactiva undertakes periodic surveys to have the necessary feedback to point its strategic activity to the excellence and the constant improvement. These surveys help the Company to fulfil one of its main commitments: “To fully satisfy its customers and the other parts involved (as referred to by the principles of quality management and the implementation of OHSAS requirements)”. The following graphics show two of the most important results obtained during the surveys:

 Please rate your satisfaction with the products and services of Nactiva on a scale of 0 –10.

1

5

10

90% Complete (success)

Would you recommend the products and services of Nactiva to another company?

YES

95%

95% Complete (success)

NO

5%

5% Complete (success)
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